Housing Health And Welfare Officer

This role is fixed term until 31 March 2026

All about the Role

• To provide a holistic service to rough sleepers and those who have previously slept rough through assessment and referral and support to access appropriate services.  

• To provide Housing & Homelessness advice to rough sleepers in an outreach setting, ensuring clients benefit from the same access to services as those accessing through traditional routes. 

• To drive the council's reduction of temporary accommodation expenditure by ensuring that all other avenues are explored, and customers are diverted away from its use. 

• To support the collation of the data and information for the Department for Housing, Communities and Local Government thereby assisting the government in its work to capture the true picture of homelessness and its impact on society. 

• To work alongside the Rough Sleeper Outreach team in ensuring all rough sleepers have an offer to leave the streets and that this offer remains relevant. 

All about our Team

This is a fantastic opportunity to join the Rough Sleeper Outreach Team within Housing needs.

We are a very passionate team who always strive to go above and beyond. 

All about You

The successful candidates will need to have experience of working with vulnerable people and be confident in communicating with clients and partners in all circumstances. 
 
 
There will be a requirement to assist with outreach which takes place at any time of the day or night.

All about our Benefits 
We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme… 

• Access to a range of benefits via Vivup, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes 
• Buy up to 10 days additional annual leave (pro-rata)  
• Access to car lease scheme 
• Take your bank holidays flexibly to better suit your personal circumstances 
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings 
• Access to development opportunities including apprenticeships to support your personal and professional growth 
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day 
• Access to our equality, diversity and inclusion network 
• Opportunities to receive Employee Recognition Awards 

All about our Commitments 
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success. 

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact pccrecruitment@peterborough.gov.uk  we will work with you to meet your needs. 

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment