Operations Support Assistant

  • Salary range:
    £25,583
  • Possalaryto
    £26,403
  • Contract Type:
    Fixed Term
  • Directorate:
    Adults Services
  • Closing Date:
    17 November 2025
  • Pay Grade:
    Grade 5
  • Weekly Hours:
    23

All about the Role 

This is an exciting opportunity to work in a varied role which provides business support to our Adult Social Care Team. This role is initially offered on a temporary basis, working 23 hours per week, until the end of March 2026. Working within established processes and procedures such as responding to customer queries, data entry to our recording systems and providing administrative support to social workers. This will also involve supporting with other administrative needs of the service. 


All about our Team

We are busy team of social work practitioners offering support to people over the age of 18 with physical and learning disabilities, older people and their families and unpaid carers. Our team support a variety of social care duties and responsibilities in accordance with the Care Act 2014, and other relevant legislation. The Team support individuals to achieve their personal outcomes, work with unpaid carers as well as other statutory functions, such as adult safeguarding enquiries. This role will focus primarily on providing support to our Safeguarding team processes. 


All about You

Successful applicants will be able to organise and prioritise their own workload and multi-task, be confident with using technology and keen to learn and support colleagues. As well as provide a good level of customer service and be able to maintain confidentiality. Experience of working in an administrative role would be beneficial.

For an informal chat or any questions about the role, please contact: deborah.stickler-singh@peterborough.gov.uk

The interviews will be held on 25th November at Sand Martin House

All about our Benefits 


We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays (pro-rata), sick pay and local government pension scheme… 

  • Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes 
  • Buy up to 10 days additional annual leave (pro-rata)  
  • Access to car lease scheme 
  • Take your bank holidays flexibly to better suit your personal circumstances 
  • Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings 
  • Access to development opportunities including apprenticeships to support your personal and professional growth 
  • Paid volunteering hours each year so you can make a positive impact on our community during your normal working day 
  • Access to our equality, diversity and inclusion network 
  • Opportunities to receive Employee Recognition Awards 


All about our Commitments 


We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success. 

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact pccrecruitment@peterborough.gov.uk  we will work with you to meet your needs. 

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

 

If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us.

 
 
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Location
Sand Martin House
Sand Martin House, Bittern Way, Peterborough, Cambridgeshire, UK, PE2 8TY
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Meet the recruiter

Babs Burton - Recruitment and Retention Officer

Babs Burton
Recruitment and Retention Officer

Location

Job benefits

Employee benefits platform

Access to a range of benefits, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes.

Annual Leave Buying

Buy up to 10 days additional annual leave (pro-rata).

Car Lease Scheme

Access to car lease scheme.

Bank Holiday Flexibility

Take your bank holidays flexibly to better suit your personal circumstances.

Shared Cost AVCs

Make Additional Voluntarily Contributions to your pension with tax and National Insurance savings.

Learning & Development

Access to development opportunities including apprenticeships to support your personal and professional growth.

Volunteer Leave

Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.

Employee Recognition Awards

Opportunities to receive Employee Recognition Awards.


Find out more about our benefits, ways of working and commitment to your wellbeing.

Why Join Us

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