All about the Role 

The Project Support Officer plays a key role within the Corporate Delivery Unit (CDU), providing high‑quality project, programme and governance support to enable the successful delivery of the Council's Transformation Programme. The role supports projects and programmes that underpin the Council's Corporate Strategy and portfolio boards, ensuring that robust governance, accurate reporting and consistent project management standards are applied across the organisation.

Working closely with Programme and Project Managers, the postholder enables effective oversight and decision‑making by maintaining high‑quality project information, coordinating reporting cycles, and supporting assurance processes. This role is critical in ensuring that transformation activity is delivered in a structured, transparent and well‑governed manner across the Council.

Key Responsibilities

You will provide comprehensive administrative and coordination support to transformation projects and programmes across the Council. You will maintain accurate and up‑to‑date project documentation, including plans, RAID logs, dependency tracking, change control and decision logs, and support Programme and Project Managers by monitoring milestones, risks, issues, benefits and financial information.

You will contribute to the effective operation of project and programme governance arrangements, supporting portfolio and project boards and preparing reports, dashboards and highlight updates for senior leadership and other governance forums. The role also involves supporting assurance activity, such as gateway reviews, health checks and lessons‑learned processes, ensuring alignment with PMO standards and requirements.

You will maintain and quality‑assure project data within corporate systems, including Project for the Web and associated PMO tools. Alongside this, you will help colleagues use project management tools effectively and support the production of clear, accurate management information to enable evidence‑based decision‑making.

The role includes coordinating meetings, workshops and engagement sessions, preparing agendas, papers, minutes and action tracking, while working collaboratively with services, partners and stakeholders to support cross‑organisational working.

You will contribute to continuous improvement by supporting the embedding of consistent project management standards, templates and ways of working across the organisation. You will also help identify opportunities to enhance PMO processes and support the ongoing development of transformation governance and delivery arrangements.

All about You

The successful candidate will have experience supporting projects or programmes within a structured delivery environment and will demonstrate strong organisational skills, with the ability to manage competing priorities and meet deadlines effectively.

You will have a high level of attention to detail, ensuring accuracy and consistency in the maintenance of project documentation, data and reporting. You will be a confident user of Microsoft 365 applications, including Excel, Teams and SharePoint, and able to use these tools to support effective project coordination and information management.

Strong written and verbal communication skills are essential, with the ability to produce clear, concise reports and work collaboratively with a wide range of stakeholders. An understanding of governance and decision‑making processes within a local authority or similarly complex organisation is desirable.

All about our Benefits 
We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme… 

• Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes 
• Buy up to 10 days additional annual leave (pro-rata)  
• Access to car lease scheme 
• Take your bank holidays flexibly to better suit your personal circumstances 
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings 
• Access to development opportunities including apprenticeships to support your personal and professional growth 
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day 
• Access to our equality, diversity and inclusion network 
• Opportunities to receive Employee Recognition Awards 

All about our Commitments 
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success. 

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact pccrecruitment@peterborough.gov.uk  we will work with you to meet your needs. 

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us.