Are you highly organised, proactive, and passionate about making things run smoothly behind the scenes? Do you enjoy variety in your day and take pride in delivering excellent support to colleagues and customers alike?

We're looking for a Operations Support Assistant to join our team and play a vital role in ensuring our services operate efficiently and effectively.

As a Operations Support Assistant, you'll be at the heart of our service, providing high-quality administrative and business support across a range of functions. From coordinating communications and managing records to supporting financial processes, facilities management, and HR administration, you'll help keep our operations running seamlessly.

Working within established procedures, you'll confidently manage your own workload, prioritise tasks, and resolve routine queries independently. You'll also provide essential support to managers and senior colleagues, helping to ensure business continuity and excellent service delivery.

No two days are the same, making this an ideal opportunity for someone who enjoys a varied role where organisation, initiative, and attention to detail are key.

• Providing professional administrative and business support to a service team.
• Managing and prioritising a varied workload to meet daily deadlines.
• Responding to enquiries and resolving routine issues efficiently.
• Supporting financial, HR, facilities, and communication administration processes.
• Maintaining accurate records, systems, and documentation.
• Assisting senior colleagues with administrative tasks and project support.
• Ensuring work is progressed appropriately during periods when senior staff are unavailable.
• Following established procedures while identifying opportunities for improved efficiency.
• Building positive relationships with colleagues, customers, and stakeholders.

This is a fantastic opportunity to become part of a supportive team where your contribution genuinely makes a difference. You'll play an important role in helping services deliver the best outcomes for customers and communities.

If you're looking for a rewarding role where organisation, teamwork, and problem-solving are valued every day, we'd love to hear from you.

We're looking for someone who is:

✅ Organised and able to manage competing priorities.

✅ A confident communicator with excellent customer service skills.

✅ Detail-focused with strong administrative abilities.

✅ Comfortable working independently and using their own initiative.

✅ Experienced in Microsoft Office.

✅ Able to work effectively as part of a team while supporting a range of colleagues.

✅ Adaptable, positive, and keen to learn.

We reserve the right to close this vacancy early if we receive a sufficient number of applications, so we encourage you to apply early.

Provisional interview date 17th November 2026

Our Commitments 

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success. 

We are committed to making our recruitment process as accessible as possible. If you are a person who has or considers yourself to have a disability and you require reasonable adjustments to the application or interview process, please contact pccrecruitment@peterborough.gov.uk.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment