Operations Support Assistant
- Salary range:£26,427
- Possalaryto£27,274
- Contract Type:Fixed Term
- Directorate:Children and Young People
- Closing Date:21 October 2026
- Pay Grade:5
- Weekly Hours:37
This is a fixed term contract to join our dedicated Reunification Team within Children's Services until March 2027.
This is an exciting opportunity to work in a varied and rewarding role, providing high-quality administrative and business support to a specialist team focused on achieving positive outcomes for children and families through reunification and permanence planning.
You will be responsible for supporting the day-to-day running of the service, including organising meetings, managing team inboxes and diaries, responding to enquiries from professionals and families, arranging travel and interpreters, maintaining accurate records on our systems, processing purchase orders and supporting a range of administrative functions across the team.
This role is ideal for someone who enjoys a fast-paced environment, has excellent organisational skills and is passionate about supporting services that make a real difference to the lives of children and families.
Interviews will take place W/C 26th October
All About Our Team
- Be part of a dedicated and innovative Reunification Team that is focused on achieving positive and lasting outcomes for children and families.
- Work alongside experienced social work professionals in a supportive and collaborative environment.
- Access regular supervision, support and development opportunities.
- Contribute to a service that is making a meaningful difference through relationship-based and restorative practice.
- Join a friendly, professional team that values innovation, continuous improvement and teamwork.
All About You
As an Operations Support Assistant, you will play a vital role in ensuring the smooth and efficient operation of the Reunification Team.
You will be a highly organised individual with excellent administrative skills, strong attention to detail and the ability to manage competing priorities. You will be confident communicating with a range of people, able to work independently and as part of a team, and committed to delivering excellent customer service.
Most importantly, you will be passionate about supporting a service that helps children and families achieve positive and sustainable outcomes.
Our Commitments
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.
We are committed to making our recruitment process as accessible as possible. If you are a person who has or considers yourself to have a disability and you require reasonable adjustments to the application or interview process, please contact pccrecruitment@peterborough.gov.uk.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
Meet the recruiter
Becky Pates
Recruitment and Retention Officer
Location
Job benefits
Employee benefits platform
Access to a range of benefits, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes.
Annual Leave Buying
Buy up to 10 days additional annual leave (pro-rata).
Car Lease Scheme
Access to car lease scheme.
Bank Holiday Flexibility
Take your bank holidays flexibly to better suit your personal circumstances.
Shared Cost AVCs
Make Additional Voluntarily Contributions to your pension with tax and National Insurance savings.
Learning & Development
Access to development opportunities including apprenticeships to support your personal and professional growth.
Volunteer Leave
Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
Employee Recognition Awards
Opportunities to receive Employee Recognition Awards.
Find out more about our benefits, ways of working and commitment to your wellbeing.
Why Join Us


