Service Assistant (Support Worker)

  • Salary range:
    £25,583
  • Possalaryto
    £26,403
  • Contract Type:
    Permanent
  • Directorate:
    Place & Economy
  • Closing Date:
    5 June 2026
  • Pay Grade:
    5
  • Weekly Hours:
    37

All about the Role (Care and support role)

Are you looking for an exciting new opportunity? Do you want to make a difference?
 
We're looking for someone energetic, kind, and enthusiastic to join our team at the City Centre Hub, based at City College Peterborough.
 
Your role will be to support people with learning disabilities and autism to build confidence, learn new skills, and have a fun-filled day! You'll help people to take part in a diverse range of meaningful activities whilst encouraging and promoting independence.
 
You'll help plan, lead and run activities both in the hub and out in the local area. These sessions might include:
  • Cooking, music, arts and crafts and sensory sessions
  • Sports and fitness activities like boxing, cycling, sailing and dance
You'll support people throughout the day with their daily care, communication and behavioural needs; and also provide assistance on our hub transport.

All about our Team

We are a lively and vibrant team here at the City Centre Hub.
 
We really enjoy supporting people to have new expereinces such as:
  • Day Trips
  • Courses
  • Celebrations (especially if there's karaoke!)
  • Working with our friends across the College and within our other Day Opportunities hubs
People usually take part in activities in small groups with shared staff support, based on interests and goals. We also provide some 1:1 support. We focus on creating positive experiences, happy memories, and a place where everyone feels welcome.

 


All about You

You don't need to know everything already, but it's important that you:
  • Are caring, patient, and respectful
  • Understand that people with learning disabilities and autism may need different types of support
  • Are happy to help with personal care and medication administration when needed
  • Can work well as part of a team or on your own
You should also:
  • Feel confident talking to people and working with different professionals
  • Be able to use a computer for basic tasks like writing notes
  • Be willing to help people use our transport
  • Use your initiative and stay calm in different situations (medical emergencies and distressed bahviour)
Most importantly, you should enjoy helping others, have a positive attitude, and be willing to learn!

Please note that we are unable to offer sponsorship

 

All about our Benefits 
We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme… 

  • Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes 
  • Buy up to 10 days additional annual leave (pro-rata)  
  • Access to car lease scheme 
  • Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings 
  • Access to development opportunities including apprenticeships to support your personal and professional growth 
  • Paid volunteering hours each year so you can make a positive impact on our community during your normal working day 
  • Access to our equality, diversity and inclusion network 
  • Opportunities to receive Employee Recognition Awards 


All about our Commitments 
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success. 

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact pccrecruitment@peterborough.gov.uk  we will work with you to meet your needs. 

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us.

 
 
Close map
Location
City Centre Hub
Day Opportunities, City College Peterborough, Peterborough, united kingdom, PE1 1TU
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Meet the recruiter

Jemma Tingey - Recruitment and Retention Officer

Jemma Tingey
Recruitment and Retention Officer

Location

Job benefits

Employee benefits platform

Access to a range of benefits, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes.

Annual Leave Buying

Buy up to 10 days additional annual leave (pro-rata).

Car Lease Scheme

Access to car lease scheme.

Bank Holiday Flexibility

Take your bank holidays flexibly to better suit your personal circumstances.

Shared Cost AVCs

Make Additional Voluntarily Contributions to your pension with tax and National Insurance savings.

Learning & Development

Access to development opportunities including apprenticeships to support your personal and professional growth.

Volunteer Leave

Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.

Employee Recognition Awards

Opportunities to receive Employee Recognition Awards.


Find out more about our benefits, ways of working and commitment to your wellbeing.

Why Join Us

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