Property Assistant - Temporary Accommodation Officer
- Salary range:£32,061
- Possalaryto£35,412
- Contract Type:Fixed Term
- Directorate:Place & Economy
- Closing Date:8 July 2026
- Pay Grade:8
- Weekly Hours:37
This role is fixed term for 12 months
All about the Role
We are seeking a motivated and customer-focused Property Assistant to deliver high-quality property management across the Council's owned and leased temporary accommodation stock.
You will play a key role in ensuring a safe, well-managed living environment and delivering an excellent housing management service that improves the quality of life for residents.
Key Responsibilities –
To conduct daily room inspections on temporary accommodation properties occupied by single clients placed there by Peterborough City Council..
To take a proactive and leading role in tenancy management issues including anti-social behaviour, property condition, safeguarding, domestic abuse and tenancy fraud/misuse cases.
To enforce the terms of license agreements, including providing clients with accurate and appropriate advice about their rights and responsibilities in relation to their license agreement and where necessary providing professional and excellent quality information to the Council's Legal Team to enable legal action to be taken where necessary.
Liaise and work with support providers on such issues as unauthorized occupancy /abandonment/squatting, harassment, domestic violence, neighbour nuisance and anti-social behaviour adopting a joint approach that seeks to retain accommodation where possible.
To support tenants who have suffered domestic abuse, working proactively with other agencies to advise and protect victims.
support the wider Housing Options service, where required, in communicating with clients while in the accommodation.
work closely and supportively with other team members and liaise effectively with other departments to ensure a coordinated and responsive service is provided.
Provide timely and effective reports to managers.
All about our Team
This is a highly collaborative role within a committed and supportive team. You will work closely with colleagues across housing, support services, legal teams, and external partners to deliver a consistent, high‑quality service for residents in temporary accommodation.
We are looking for someone who values working together, takes responsibility, and builds trust through clear communication and professional conduct.
You will be expected to support colleagues, share information appropriately, and contribute positively to a team culture focused on problem‑solving and continuous improvement.
All about You
You will work as part of a collaborative and supportive team, building positive working relationships with colleagues, partners, and support providers. The role requires a strong commitment to teamwork, trust, and clear communication to deliver a consistent, high‑quality service.
You will help ensure safe, well‑managed accommodation and positive outcomes for residents.
You will have strong housing management knowledge and proven experience of carrying out property inspections, ideally within temporary accommodation or the social housing sector. You will be confident in identifying property condition issues, ensuring standards are met, and taking appropriate action to maintain safe, compliant accommodation.
You will bring a professional, customer‑focused approach, with the ability to work effectively within policies and procedures while supporting vulnerable clients and working collaboratively with colleagues and partner agencies.
All about our Benefits
We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme…
- Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
- Buy up to 10 days additional annual leave (pro-rata)
- Access to car lease scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities including apprenticeships to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to our equality, diversity and inclusion network
- Opportunities to receive Employee Recognition Awards
All about our Commitments
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.
We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact pccrecruitment@peterborough.gov.uk we will work with you to meet your needs.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us.
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Location
Town Hall
31 Bridge Street, Peterborough, Cambridgeshire, UK, PE1 1HF
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Meet the recruiter
Jemma T
Recruitment and Retention Officer
Location
Job benefits
Employee benefits platform
Access to a range of benefits, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes.
Annual Leave Buying
Buy up to 10 days additional annual leave (pro-rata).
Car Lease Scheme
Access to car lease scheme.
Bank Holiday Flexibility
Take your bank holidays flexibly to better suit your personal circumstances.
Shared Cost AVCs
Make Additional Voluntarily Contributions to your pension with tax and National Insurance savings.
Learning & Development
Access to development opportunities including apprenticeships to support your personal and professional growth.
Volunteer Leave
Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
Employee Recognition Awards
Opportunities to receive Employee Recognition Awards.
Find out more about our benefits, ways of working and commitment to your wellbeing.
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